
Privacy Policy
At Stem, we take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it.
Information We Collect
We may collect the following categories of personal information when you interact with our platform or services:
Identification data: Full name, email address, phone number, company name, country of residence
Account details: Login credentials, preferences, and transaction history
Usage data: Device information, browser type, IP address, interaction logs, and page views
Communication data: Messages, inquiries, and feedback sent through our website or app
This information is collected when you register, complete a transaction, fill out a form, subscribe to updates, or contact us directly.
How We Use Your Information
We use your personal information to:
Provide, maintain, and improve our platform and services
Personalize your user experience
Respond to support requests or inquiries
Communicate important updates, including service changes or promotional offers (you may opt out at any time)
Monitor usage trends and detect potential security or fraud risks
Comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Your consent
The necessity of processing for the performance of a contract
Our legitimate interest in improving our services and protecting our users
Compliance with applicable legal obligations
Data Security
We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
Data encryption (in transit and at rest)
Access controls and authentication
Routine security audits and assessments
However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and secure networks when accessing our services.
Third-Party Disclosure
We do not sell or rent your personal data to third parties.
We may share information with trusted service providers who perform business functions on our behalf (e.g., cloud hosting, payment processing, analytics), provided they adhere to strict confidentiality and data protection standards.
We may also disclose information when required by law or legal process, or in response to valid government requests.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather usage analytics. Cookies help us:
Understand how users interact with our platform
Improve site functionality and security
Deliver tailored content
You can modify your browser settings to control or disable cookies at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.
When updates occur, we will revise the "Last Updated" date above and, where appropriate, notify users through our platform or email.